Support & Bugs

Report a bug or issue while installing or using Piwik 

Advanced
Subject Posts Last Post
Sticky

Please READ before posting a new topic

by matt
1

Blank Page After Piwik Upload

by scullytr
2

After upgrade to 2.5 import_logs.py fails 364 Field 'location_browser_lang'

by stbg
14

Upgraded to 2.4.0 - Can no longer access Settings Attachments

by Aaron
45

Error after Update to 2.5 Attachments

by cgntimo
1

Wrong IP behind a proxy

by AngelWine
3

Visitor Profile

by tmcewan259
1

Update from older Piwik

by Dany Stastka
6

Update 2.5.0 and no logging at all

by brainfoolong
9

Undefined index: location_continent

by jinksto
5

Memory exhausted (?) during Archive

by nick1200
39

Error on Visitor > Custom Variables screen after update to 2.5

by psysp
5

Upgrade to 2.5 Error Message

by tmcewan259
3

moved installation to new server, now cannot login

by tunist
4

Visitors In Real Time No Longer Works After 2.5.0 Update: States Referrer type '' is not valid.

by tcent
8

since update to 2.5 no more data received from websites

by Dan
10

Custom Variable Tracking issue Attachments

by blueprog72
5

Error in debug print after updating to 2.5.0

by __david__
4

After 2.5 no visits registering in 'Visits Over Time' widget

by yenco
2

Unable to start session: session has already been started

by mkalina
3

--exclude-path recursion in Log Analytics

by nick1200
2

Notice: Undefined index: WithUnknownRegion in /piwikinstallataion/core/Translate.php on line 173

by krisgesling
3

Export transitions data Attachments

by MortenV
2

INFO Statements

by pwiebe
2

archive.php - Cron job not working - error message

by KMLB
16

Piwik 2.5.0 update failure

by storyteller
4

Data to showing on Piwik

by bipinraut77@gmail.com
2

Website Dropdown not working

by organicwebs
2

Request URI is too long - Custom segment

by michaelscott
2

again a piwik update issue

by chris2014
2

Upgraded PIWIK and Cannot Access Admin Pages

by punkoj
2

Class not found

by coRpSE
2

Pageviews per client

by nick1200
3

Error after update v2.5.0 Undefined index: enabled in /var/www/clients/client1/web2/web/analytics/core/Development.php

by Goudfish
3

Piwik + Azure Web Site + SQL Azure

by Vincent BIRET
8

user piwik runs under and is installed under

by douglas@gpc.edu
3

Piwik Installation

by pnommensen
10

Failed to load HTML file: Please check your server configuration. You may want to whitelist "*.html" files from the "plugins" directory. The HTTP status code is 403 for URL "plugins/ZenMode/angularjs/quick-access/quick-access.html"

by InvalidEntry
31

ecommerce tracking problems with double quotes in product name or category name

by Klaus
10

How to improve the quality of embeded static image graphs -->Issues=pixelated Attachments

by chapimp2
1

cron - php memory issue possible solution

by pestevao
4

Tracking a Facebook Share

by Ina
1

Can't login via piwik2 mobile after upgrade to 2.5.0

by titanic_fanatic
3

Installation does not start

by pubuse
6

How to set up

by jop007
1

Piwik account email with new TLD not valid

by ACiDC0re
1

PIWIK archive cron on 1&1 webserver (no CLI)

by woltis
23

Can not see all websites dashboard (err:Row.php:346)

by deanzo
6

Ecommerce widget, graph displayed in inverted colors after update Attachments

by job963
7

Monitor events and generate reports video views each video.

by danismar
5

E-Commerce order tracked with wrong user

by gaxweb
10

Stats go missing after upgrading to cloudflare with mod_cloudflare Attachments

by rainsnow
8

Piwik does not track visits with Internet Explorer 10

by E
17

Row evolutions did not work on Actions => Pages

by fniesen
2

Safemode error and app problem after update

by qualityangel
9

set user name on login form via url

by sirtet
6

General_ExceptionConfigurationFileNotFound Installation Error

by goodman77
12

Piwik 2.4.1 slow performance. Icons are loaded very slowly

by tomb
20

Piwik not working behind SSL-Proxy

by mv_alex
3

Tracking does not work on a new installation

by mannafanna
8

Piwik couldn't write to some directories

by setworldup
6

Free Forum support is provided by the Piwik Community. If you require any urgent or professional help, contact Piwik Professional Services team!