Piwik 2: no new task are set and executed for several month

Support & Bugs
1

Hi

for several month no new scheduled taks are set/ execute within our piwik
this could be seen

  1. via the task timetable plugin:
    all dates are in the past (see attachment and here):

 The following tasks are scheduled to be executed based on the current server time Thursday 6 February 2014 10:45:15.
Name 	Date (Server time)
Piwik_PrivacyManager.deleteLogData 	Tuesday 15 October 2013 00:00:51
(in -114 days 10 hours)
Piwik_PrivacyManager.deleteReportData 	Tuesday 15 October 2013 00:00:51
(in -114 days 10 hours)
Piwik_CoreAdminHome.purgeOutdatedArchives 	Tuesday 15 October 2013 00:00:51
(in -114 days 10 hours)
Piwik_CoreAdminHome.optimizeArchiveTable 	Tuesday 15 October 2013 00:00:53
(in -114 days 10 hours)
Piwik_UserCountry_GeoIPAutoUpdater.update 	Wednesday 16 October 2013 00:00:21
(in -113 days 10 hours)
GeoIPAutoUpdater.update 	Wednesday 18 December 2013 00:00:46
(in -50 days 10 hours)

and it could also observed on
2) “Setup automatic updates of GeoIP databases”:


The updater was last run on 2013-10-10.

Does anybody has any idea how to solve this?
Do the internal web cron has to be restarted? How to do so?

we never set up an external cron but it worked before using piwiks 2 versions…

several Piwik updates (until 2.04B11)
including fixes from
https://dev.piwik.org/trac/ticket/4263
https://dev.piwik.org/trac/ticket/4612
etc.
hasn’t brought any progress :frowning:

Many thanks for any help!!

2

[quote=“Do the internal web cron has to be restarted? How to do so?”][/quote]

Check out a tutorial at http://www.easycron.com/tutorials/how-to-set-up-cron-job-for-piwik

3

Same problem…
Further informations:

Had a job for:
GeoIPAutoUpdater.update

dated for
Mittwoch 2 Juli 2014 00:00:02, (in -9 Stunden 20 Minuten)

time passed but job was not started.
All other jobs are in the past.

Any ideas?

Sal Guri

4

I am getting my weekly reports but the June report did not go out July 1st and now I see August is schedule.

5

Have you setup the auto archiver? How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo
Maybe the email sending failed and an error was logged.
can you see any error in your server error logs?