No Browser Infos after import of Apache Logfiles

Hello,

I will parse apache access log files with the import_log.py script. This scripts works, but I don’t see any browser info in piwik. There are only entries named as “Unknown”.

The log files has entries like this:


IP-Adress - - [16/May/2014:08:46:11 +0200] "GET /img/share/icon_ios_chat.png HTTP/1.1" 304 - 3751 "http:/<domain>/index.html?shipmentId=00340434123733293676" "208FCD4B78A932108105C309B4E2974F" "Mozilla/5.0 (Linux; Android 4.1.1; PadFone 2 Build/JRO03L) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.114 Safari/537.36"

I start the script with in this way:


/var/www/html/piwik/misc/log-analytics/import_logs.py --url=http://localhost/piwik /root/access_log --idsite=1 --enable-http-redirects --enable-static

What should i do?

greetings niesel

Is the plugin “DevicesDetection” enabled in Piwik > Settings > Plugins?

Hi,

I have activate this plugin and I run the import again. But there are no browser infos in piwik.

greetings niesel

Hi I use Nginx, I have DevicesDetection plugin enabled and Piwik Visitor Tracking disabled.
I set a cronjob that import logs via import_logs.py script and then execute core:archive.
I’m able to get all the info I need, except devides and browser data.

Thanks
Vincenzo
Bluespark Labs LLC

do you log the User Agent in your log file? maybe it is not correctly imported into Piwik…

Hi Matt,

yes I log the User-Agent and I solved by setting logformat option to ncsa_extended. Now when I go to Visitors -> Settings tab, I see OS and Browsers but if I go to Visitors -> Devices, it is still empty.

Ps: Currently I’m using Piwik 2.8.3

Thanks

Vincenzo
Bluespark Labs LLC

Feel free to create an issue in: GitHub - matomo-org/matomo: Liberating Web Analytics. Star us on Github? +1. Matomo is the leading open alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites, apps & the IoT and visualise this data and extract insights. Privacy is built-in. We love Pull Requests!
with the log file used to reproduce and the command ?