mcach
(Christian)
February 19, 2015, 11:53am
1
Hi there,
I recently found out that loading transition data does not work at all on my piwik installation. It just says “Load transitions for”, but after 5min of waiting I don’t believe that there could be a result.
Can anyone help me out on this?
My System:
Shared Hosting
PHP-Version >= 5.3.3
Piwik version 2.11.0
All thins are ticked green on the “test settings” page
except for “LOAD DATA INFILE”
Thanks
Chris
matthieu
(Matthieu Aubry)
February 19, 2015, 10:03pm
2
Hi Chris
can you please create a bug report in: Issues · matomo-org/piwik · GitHub
and post any error you find in the server error log, or maybe some error in the javascript?
dali
February 23, 2015, 4:04pm
3
I don’t know about your environment, but in the past I had difficulties if Piwik URL didn’t match the website in Transition reports.
I mean I was using internal URL to reach Piwik dasboard like this : http://stats.srv/
But the site I was checking was : http://www.mysite.com/
So by creating stats.mysite.com and reaching Transition report it then worked.
Dali
mcach
(Christian)
March 8, 2015, 10:11am
4
Hi!
I submitted a issue on github.
opened 04:21PM - 05 Mar 15 UTC
closed 07:21AM - 23 Mar 15 UTC
worksforme
Hello!
I'd like to get the transitions to work in piwik (PHP-Version >= 5.3.3 / … Piwik version 2.11.2)
I only get an empty overlay saying
> Exception
> Referrer type '' is not valid.
> <<<
see http://forum.piwik.org/read.php?2,124354,page=1#msg-124354
the thing worked months ago, but I can't remember which version is was.
I run my piwik installation on a shared host and I don't have direct access to the server logs. If someone tells me what kind of log data is needed exactly I can ask my provider to give me the data.
no JavaScript errors as far as I can see.
Thanks
Chris
No JavaScript errors so far.
@Dali : I’m afraid I don’t understand exactly what you mean.
T_T
(T.)
May 24, 2019, 3:55am
5
I’m having this same problem.
Are there any steps to see whats going on? or for the system to reindex all info? what info would help solve this problem?
I’m also running on a shard host with the db on the same server (localhost)
It seems other parts of the system work but the Transitions box just loads forever and as you can imagine its one of the most useful features.