The Ecommerce tab works fine for me if I stick with the standard 1-month period, but if I switch to a 1-year period, I get the following on-screen:
“Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Piwik administrator for assistance.”
and the following in my nginx log:
“recv() failed (104: Connection reset by peer) while reading response header from upstream”
There is no out-of-memory error in my nginx error log so I don’t think it’s memory.
recv() failed (104: Connection reset by peer) while reading response header from upstream
I think that simply means that the connection between nginx and php-fpm was shut down, but it could be a memory or timeout problem. Try increasing them first and see if that fixes the problem.
Restart your php-fpm service and try catching the NGINX logs again for the issue having service.
You will get most probably logs for memory exhaust .
So in response check your services any hard coded memory size is there or not.