Piwik segmented search with archived data (cron) doesn't show some periods

Support & Bugs
1

Hi,

I have Piwik running (latest stable version) and real-time segmented search is quite slow. I’ve changed this to use archived data (cron) and executed full re-archive using ‘piwik/console core:archive --url=http://piwik -vv -
-force-all-periods=315576000 --force-all-websites --force-date-last-n=10000’. This took one day to complete, but as I can see on the graphs, e.g. Visits over Time, in one segmented search there is no data between Apr 2014 and Jun 2015 (so I have Mar 2014 and Jul 2015), in another - Jan-Jun 2015 is missing and so on. Why this could happen?

Thanks in advance!

2

Hi Akrus

when you rnu the core:archive command, did it finish without any error?

if you try run it again does it improve the data gaps?

3

No errors, I’ve launched the job again to check.

4

Completed, still the same missing parts.

5

Can you please create an issue on Github with your info and screenshot showing graph missing data? Issues · matomo-org/piwik · GitHub

thanks!