No data display for large data calculation

Support & Bugs
1

Environment:
Nginx+PHP-FPM+Mysql

We’ve large data in piwik, and when we select range time from Aug.1 to Aug. 31 for Page Analysis, it displays "the report has No data " very quickly(about 5~6 seconds) , but If I decrease the range, it runs ok, though after a long time (about 40~ seconds).

I’ve checked the Nginx log, PHP-FPM log, Mysql Log, but no error reported.(all logs are enabled).

Anybody know the possible reason?

Thanks.

2

Hi there,

Are you using latest Piwik version? How many actions do you track per month in Piwik?

3

Yes, I use the latest version, and there are about 10 million actions per month.

4

For example I select Aug. 1 ~ Aug. 31, it display empty result very quickly, but if I select Aug.1 ~ Aug. 30, it runs for a long time and return results successfully!