I have single tracker which tracks several webs with js code and some others by apache log imports. What I’d like to understand is, how is unique/returning visitor identified when importing logs? At the moment I don’t have a single returning visitor despite the fact they exist, is there some setting required in config or during import?
I did not mean I’m using it on the same site, I’m just using single instance of piwik which tracks some websites with piwik code and some different websites via log imports. Now for those log imported I never get returning visitiors, and would like to know what could be wrong?
were you using 1.10.1 when importing? if not, try again with latest. if you still have problem, post a screenshot here showing same visitor not shown as returning. I will verify screenshot and create & fix the bug then! thx
Yes, I’ve updated to 1.10.1 immediately when it was made live, attached see screenshot.
Just few comments:
this happens for all returning visitors, not ony that particular
noticed, that you have returning visitors on demo site (log import demo), could it be that I import hourly and you process for returning visitors only for imported batch, but not within other data already stored in db?
Ok perfect I see the problem I agree… and I checked the code, unfortunatley this is by design: we used to look at the last 24 hours to see if a visit was matching, but it was causing performance problems for high traffic websites. you can change it in core by increasing time of a visit eg. visit_standard_length
to 24 hours or so, this will catch visitors across 1 day as returning.