'500 GET request to piwik.php failed' problem on Microsoft IIS7 platform

Support & Bugs
1

I am trying to install Piwik on a Windows server running Microsoft IIS7.

When it does it’s checks it give an error for ‘Tracker status’ which is 500 GET request to piwik.php failed. The fix information given presumes Apache server and recommend changing mod_security, etc but this does not exists with Microsoft IIS7. I have given the user full access rights to the piwik folder and sub-folders.

Does anyone have any suggestions how this can be fixed?

2

Hi there,

Feel free to try again installing with the latest 2.15.0 beta version which includes many fixes and improvements, see: I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo

If you still have a problem, please create an issue on our tracker GitHub - matomo-org/piwik: Liberating Web Analytics. Star us on Github? +1. Matomo is the leading open alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites, apps & the IoT and visualise this data and extract insights. Privacy is built-in. We love Pull Requests!

3

Thanks

Updating to the beta solved the problem.