Sorry thought that this was a different problem as this crashes trying to detect IIS log format. The other post is for NSCA extended format which doesn’t crash like above but doesn’t import proper as other thread. Hence the two different posts…
Have sent file to Fabian regarding this error. So you can reproduce it.
Thanks
Ed
Any news on this one?
Thanks
Ed
:o
Hi,
Thanks but unfortantly this hasn’t resolved the above issue. :S Here another dump using the latest build.
Traceback (most recent call last):
File “W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”, line 1560,
in
main()
File “W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”, line 1524,
in main
parser.parse(filename)
File “W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”, line 1378,
in parse
format = self.detect_format(file)
File “W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”, line 1325,
in detect_format
match = candidate_format.check_format(file)
File “W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”, line 160, i
n check_format
self.regex = re.compile(’ '.join(full_regex))
File “C:\Apps\Python\lib\re.py”, line 190, in compile
return _compile(pattern, flags)
File “C:\Apps\Python\lib\re.py”, line 242, in _compile
raise error, v # invalid expression
sre_constants.error: unbalanced parenthesis
Thanks
Ed
Hmm i cant see anything at all to immediately try…
“W:\wwwroot\Private\Piwik\misc\log-analytics\import_logs.py”
could you change it to
“W:\wwwroot\Private\Piwik\misc\loganalytics\importlogs.py” i want to eliminate any potential format errors.
The permissions on this folder are they the same as
“C:\Apps\Python\lib\re.py”
Is it possible there is a temp folder that doesnt have the same permissions?
Can you add a test in: https://github.com/piwik/piwik/tree/master/misc/log-analytics/tests/logs
that shows a failure when running the tests https://github.com/piwik/piwik/tree/master/misc/log-analytics/tests
then we can try fix it
Have added this to the github, under tests as ‘IIS Import issue’.
Hi,
Can you let me know if you have received the logs correctly in the github ?? I can now longer see them myself now ?
Thanks
Ed
Did you try running tests and are they failing with your log file ?
Sorry - not sure I know what you mean ? Do I download the tests directory and do something ??
Thanks
Ed
:o
Yes you could try run the tests. But if you don’t know that’s also OK. Instead please create a ticket at dev.piwik.org and attach the failing log file, and the output you get from running the script. We’ll fix it sometimes next few months. Thanks!
Maybe it is the same bug as: Import_Logs.py - MySQL error when trying to import logs out of date sequence · Issue #3822 · matomo-org/matomo · GitHub ?
No unfortantly not, I haven’t been able to import 1 single log from either a IIS or a Linux NCSA format. So, so far I’ve not seen Piwik work ;(
This is odd as you must have hundreds of customers whom use it. I haven’t done anything sepecifal to the logs or the servers regarding the logs. And the two servers are different platforms in different parts of the country, I would expect to at least get something to work.
It therefore seems you have very limited people using the import feature or there is somethings fundimentally incorrect in the code.
Then there is the question as to how acturate therefore the import is for those it works for I guess?
Thanks
Ed
Mako you mention you are importing from 2 servers. Is python version the same on both?
How are you connecting to the W drive just a shared volume? What connection type is it? Can you change to another connection type for that shared volume?
The logs are generated on two different server and platoforms. The actual import I’m doing on the same server. I put the logs locally on the same drive as Piwik to run.
Did you try to change the folders with dashs in them?