Hi Matt,
I upgraded to the final 1.6 release.
The numbers still don’t remotely match.
To explain the situation fully:
What I have on my website are mainly content pages which then have a zip submit on them. (These are the urls I want to know, because these are what led to the person putting in the zip code) - Page 1s…
These require the person to put in their zip code.
They then click submit, and they are then taken to another page on my site which lists more detailed information (adverts) pertaining specifically to exactly where they live. Page 2s (I don’t care about tracking these, because the goals report already tells me how many times these pages were visited. Its redundant information. When they visit these pages it triggers a goal being recorded.)
What I wanted to know in terms of the process goes something like this:
1/ Someone goes to Google.com and searches for ‘red widgets’.
2/ They see my page come up in the results and they click through. (To Page 1s)
3/ One of three things happen:
1 - They leave the site without doing anything in terms of the zip submits which I am tracking as goals.
2 - They see the zip submit at the top of that page (Page 1s) and put in their zip code and click submit (a ‘goal’ in piwik terms) - They then get taken to a Page 2, where they either click on a ad, or they don’t. Up to them.
3 - They read the pages content, but need more information, so they surf around the other pages on the site, and eventually put their zip code in on another page once they have satisfied themselves it can be helpful (a ‘goal’)
Yesterday I had 13 goals recorded on the goals page.
They are on quite different areas of interest. Five different ones to be exact.
Lets call them A, B, C, D and E.
Each had the following number of conversions:
A - 1
B - 2
C - 6
D - 3
E - 1
Yet, the custom variable is only showing 8 urls in total.
Of these 2 urls are from a totally different section on the site F. These are ‘Page 1’ type urls, but neither of them have ANY zip submits on them, so cannot possibly have led to a goal directly.
Unless this custom variable you suggested is tracking the entrance page only? And that is supposedly the page they entered the site with? (Possible. But still very doubtful, given the pages have very little to do with topics A - E)
Even so. I really want to know the ACTUAL url that led to them feeling comfortable enough to put in their zip and trigger a goal.
Of the remaining six, none of them are Page 1 urls. They are all Page 2 urls ie the urls of the pages AFTER they have put in their zip code.
Four C’s and Two D’s. BUT only the Page 2 pages which I already know. And no Page 1 urls.
Also, in all cases the custom variables on the goal screens is showing as $0 revenue. Which is odd, as ALL of my goals have cash amounts associated with them, and the 13 goal conversions ARE clearly show as having a value on the goals screen, and with all the other elements like keywords etc.
So:
I am not sure what this is tracking, but its not the page that led to the conversion.
And clearly it is missing information as there are 13 goals (ie the Page 2 was recorded as having been visited) but only 8 custom variables, and no associated revenue.
I am using the latest 1.6 version. So its not that.
Hence two thoughts:
1/ What do I need to change to get this to show the url that led to the conversion Matt?
2/ I wonder if custom variables is working correctly in the code? As this doesn’t seem to be tracking correctly, regardless of the criteria it is supposed to be tracking.