I’ve noticed that our referral search traffic after moving to cloudflare is not being reported. We do have mod_cloudflare installed as per cloudflare supports site and they have sent me here to see if I can get assistance.
I’ve attached 2 photos - one shows google analytics traffic for organic google searches. The other shows piwik. Piwik has no visitors with a google referrer and google analytics is showing traffic.
I’m not sure if the problem is with piwik or a configuration, but I do hope the community will be able to help me so thank you in advance for anyone that can provide support.
I should probably add the obvious - that other stats are being displayed for those days so I know the tracking code is working. It’s just all Referrers and Goals.
I’m on the latest version of piwik (released - not beta but will upgrade) and had been when we introduced cloudflare which brought on all referrers dropping to zero.
search engines & keyworsd , campaigns, website & social all do not get reported.
Example 1:
[attachment 1713 2014-05-04_1544.png]
Example 2:
[attachment 1714 2014-05-04_1543.png]
Visitors do…
Example 1:
[attachment 1715 visitors.png]
Are you using a redirect on your website landing page?
If you are using a redirect, the visitor browser may lose the referer information. If you are tracking campaigns, and the landing page has a redirect, the URL loaded after the redirection will have lost the URL parameters. Make sure that your visitors arrive directly on the page with the Piwik tracking code installed.
Rainsnow: Did you find a solution to your problem?
Since I started using CloudFlare, virtually all my visitors are shown as being located in San Francisco.
I rely on Piwik to identify my visitors, so I need a fix OR must discontinue CloudFlare.
-thomas52