Tracking eCommerce Not Firing

General questions
1

Hello! I’m new to installing ecommerce tracking and have followed the advanced developer guide. However, it’s not firing.

The Matomo tracking code is in the tag, as instructed on the install settings.

I then have two tracking tags on a Thank You page after the order is completed, per the below:


    _paq.push(['addEcommerceItem',
      "12345", // (required) SKU: Product unique identifier
      "Product Name", // (optional) Product name
      "Donation", // (optional) Product category.
      Number('1.23') // (Recommended) Product Price
    ]);
    _paq.push(['trackEcommerceOrder',
      '1111111', // (Required) orderId
      Number('1.23') // (Required) grandTotal (revenue)
    ]);

I wonder if the initial tracking code needs to be in the footer for the ecommerce tracking to work properly? Or, is something missing from the above snippets?

Thank you.

2

Actually, ecommerc is tracking correctly after giving it some time.

1 Like