Updated from 1.5.1 to 1.6 over a week ago and tracking has been broken since, every visit creates a new row with data in the piwik_log_visit table but the Piwik admin interface refuses to acknowledge these visits. Why?
Not visible in the real time widget or visitor log. I do use cron (/misc/cron/archive.php) which runs at 45 * * * * edit: Cron reports a result of “200” any time it runs.
OK if you don’t have data in the Visitor log then tracking is really not working. Please look at your error logs. What are your website URL with piwik tracking cookie?
ieperlingetje,
I don’t know, it is over five days since I sent matt login credentials and he has not responded. I wonder if I should change them immediately and if this was a phishing attempt that succeeded?
Returning to this thread to report to the community.
1.6 simply does not work and after a long time of trying (even with the help of matt, thank you) we have decided to downgrade to 1.5.1 where everything worked as it should.